Many outsourcing arrangements struggle because people are treated as interchangeable resources, work across multiple clients, receive limited support, or are poorly integrated into the business.

Our model is built differently.

Every team member is recruited specifically for your business, works exclusively with your organisation, receives ongoing support, and is set up for long-term success from the outset.

We support a wide range of professional and operational roles, including bookkeeping, accounting, administration, customer support, operations, marketing, analytics, technology, and other business support functions.

If you're unsure whether a role is suitable, we're happy to discuss your requirements.

Yes.

Every team member works with one client only. They are not shared across multiple businesses and do not divide their attention between competing priorities.

Our team members are based in the Philippines and work remotely.

We recruit experienced professionals and build teams specifically around the needs of Australian businesses.

The Philippines has a large pool of highly skilled professionals with strong English language skills and extensive experience supporting Australian businesses.

We believe good people are good people, regardless of location. What matters is finding the right person, providing the right support, and creating the conditions for long-term success.

We recruit specifically for your business and role.

Rather than presenting large volumes of applicants, we take time to understand your requirements, ways of working, and team culture before conducting a targeted recruitment process.

Candidates are assessed for both technical capability and long-term fit.

You do.

We manage the recruitment process and present a carefully selected shortlist, but the final decision always rests with you.

Timeframes vary depending on the role and market conditions.

We'll discuss likely timelines during the discovery process and keep you informed throughout recruitment.

Our involvement doesn't stop at recruitment.

We support onboarding, integration, and ongoing team success through dedicated HR support. We remain available to help address challenges, support engagement, and maintain long-term team stability.

We provide ongoing HR support for both clients and team members.

This includes regular check-ins, performance support, engagement initiatives, and early intervention where issues arise.

Our goal is to help create successful long-term working relationships.

All team members complete a six-month probation period in line with Philippine employment requirements.

This provides time for both the client and team member to ensure the role is the right fit.

If a replacement is required during probation, we do not charge a second onboarding fee.

Our pricing is designed to be transparent and easy to understand.

Sourcedpeople charges a clearly defined service fee, while team member salaries are passed directly through to clients using the prevailing exchange rate.

We do not apply hidden markups to exchange rates or build unnecessary complexity into our pricing model.

No.

Team member salaries are passed through using the prevailing market exchange rate. We do not inflate exchange rates or add hidden currency margins.

No.

We believe businesses should understand exactly what they are paying for and what they are receiving in return.

We'll clearly explain all costs during the discovery process.

Yes.

There is a competitively priced, one-off onboarding fee to cover recruitment and setup activities. If a team member does not successfully complete probation and a replacement is required, we do not charge the onboarding fee again.

Clients provide the computer and any role-specific IT support required for the position.

Sourcedpeople provides office equipment for team members, including items such as desks and chairs, to help ensure they have an appropriate work environment.

Absolutely.

Any bonuses paid by clients are passed directly to the team member. We do not charge fees, commissions, or percentages on employee bonuses.

We believe great performance comes from clear expectations, accountability, support, and trust.

We don't rely on intrusive monitoring software or constant surveillance. Instead, we focus on creating environments where people can take ownership of their work and perform at their best.